AI applications are revolutionizing the way telecoms operate, optimize and provide service to their customers. AI is finding its way into many other areas of the telecom networks beyond customer service as a means to help operators improve network efficiency, lower operating costs and improve both the quality of service and customer experience.
The digital revolution is having an unprecedented impact on the future of work, people and learning. Developments in robotics, social media, AI, drones, machine learning, and virtual reality, are changing the requirements of the future workforce. HR professionals in the telecommunications industry have to find new ways to manage talent – attract, develop, reward and retain, and to inspire passion, innovation, entrepreneurial spirit and excellence.
The forum will address the future role of the telecommunications industry and the challenges faced in the new digital age. By attending this forum you will learn about the telecommunications industry and the role the function plays in reshaping the future. You will learn that the most effective leaders in the telecommunications industry are those who balance the need for labour and elasticity with the constant drive toward increased productivity and innovation. You will understand that a strategy for the telecommunications industry must reflect the future landscape and an increasingly important factor is automation.
The forum will consist of a number of participants who will each discuss a particular aspect of the future challenges and opportunities faced by professionals in the telecommunications industry. The audience will get an opportunity to direct questions to the forum members and as a result, attendees will get their most pressing questions answered.
Meet the Speakers
MUNTAMU HR SERVICES
HR Executive Africa
Senior Research and Consulting Manager, Telecoms & IoT
|Jannie van Zyl
Executive Head: Innovation
Head of HR Operations
BLUE LABEL TELECOMS
Chief Human Resources Officer
Date: Thursday, 6 June 2019
On-site registration starts: 7am
Venue: Regenesys Business School, 4 Pybus Road (cnr. Katherine Street), Sandton Johannesburg, South Africa
The obligatory registration (Price R390): https://regenesys.net/pec-events/the-future-of-the-telecommunications-industry-in-the-new-digital-age/.
SEATS ARE LIMITED. BOOK NOW!